So you got a new BlackBerry or you are simply tired of your old operating system on the device and want to want to upgrade it? If you have never done this before, there are a few things you need to know. The first thing is that there are two different types of OS that you can install: one is the official OS, released by a carrier, and the other one is a leaked OS, meaning that it has not been approved by the carriers to be installed. You can install an official OS using Desktop Manager, but usually it will not let you install a leaked OS unless you do some tweaking. This is something RIM implemented with the latest updates to the Desktop Manager.

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These instructions are for Windows users. For BES users, your IT needs to issue an activation code unless you can generate one yourself or have Desktop Manager set up with the BES option, it will do it the next time your run DM. • You should know that if you decide to install a leaked OS, you’re doing it at your own risk.

• Always do a backup of your Settings and Contacts using Desktop Manager and 3rd-party apps. Use, you will see me mention this app a few times. Software that you will need to download: • Desktop Manager – at his link you can download for windows and Mac. What does Desktop Manager do, you may ask. It lets you load your OS to the BB, add applications, back up your data, custom settings and contacts, sync music, switch devices and more.

When setting up DM, choose the option for personal account, not the one which associates it with your work email, unless you have access to changing settings on BES. BES is the BlackBerry Enterprise Server, which is mostly used by companies to deliver company emails and settings to your BlackBerry.

• BlackBerry Swish Army Knife (BBSAK): this application is for both novice and advanced users, but make sure you don’t go around clicking random buttons, you could really do some damage to the BlackBerry. With this application you can install or back up third-party applications, or launch the Application Loader to install your OS. • Remember to always back up your data before doing this. On DM, select Backup and Restore. • If you have a password on you BlackBerry, you will need to type that in before it lets you do anything. Official OS install: To load an official OS, all you need is to download and install the Desktop Manager. It will detect the official OS if it is issued by your carrier.

When you connect your BlackBerry via USB, it will prompt you to install the new OS. Simply follow the wizard and select the applications you want to install. Once this is done, you just have to click “Next” until the process is finished. Never unplug the BlackBerry while the device is upgrading. That would render it useless.

If you do, there are ways to get it working again, but it’s troublesome. Official OS from other Carriers and Leaked OS: Why is DM not detecting the update after installing on PC? You can install the OS issue by other carriers or a leaked OS, but with the latest DM, RIM has blocked that feature.