What is your Money Back Guarantee? If you’re not 100% satisfied with your CPO order, simply return it within 30 days of purchase and we’ll replace your item or give you a refund for the value of the product, no questions asked. And because we’re so confident in the reconditioned and open box products we sell, our satisfaction guarantee is valid for a full 120 days from time of purchase on all reconditioned and open box items.

Please note that CPO’s Money Back Guarantee is for the amount of the merchandise ordered and does not cover any additional expenses related to installation, materials, etc. The customer is responsible for the return shipping costs unless an incorrect or defective product was shipped. What is a Milwaukee Factory Reconditioned product? A Milwaukee Certified Factory Reconditioned product has been through a complete inspection by factory trained technicians at the Milwaukee Reconditioning Center. Genuine factory replacement parts have been installed by the technicians as necessary. The reconditioned product is guaranteed to meet all original specifications and to perform as new.

When you purchase a Milwaukee tool it automatically comes with a warranty, so no worries about registration. It's not necessary as we can use the serial number to determine a tool's age. Date code of tool will be used to determine if product is within warranty period. CPO is an authorized dealer of Milwaukee products. We are not the manufacturer or a division of Milwaukee. For questions about Parts, Warranty, Technical Support or to find a service center near you please call them directly at 1-800-SAWDUST (1-800-729-3878).

The item may have minor cosmetic blemishes. Each reconditioned item comes with a Certificate of Authenticity. Total customer satisfaction is backed up by a one year repair warranty by a nationwide network of factory and authorized service centers. Do you charge sales tax? State laws require that sales tax be charged on all orders shipped to addresses within the states of California, Georgia, Maryland, Massachusetts, Mississippi, Tennessee, Utah, Colorado, Connecticut, New York, Illinois, Oklahoma, Washington, Alabama, Arkansas, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Vermont, West Virginia, Wisconsin, Wyoming. Can I have my order shipped to an address that's not my billing address? Yes, but if you'd like to ship to an address that's not your billing address (the address to which your monthly credit card statement is sent), please use the toll-free number on the back of your card to contact your credit card company and create an 'Alternate Shipping Address', which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address.